Welcome to Re-Funder
Your complete guide to understanding and using the Re-Funder system
Your journey with Re-Funder
Track your progress through the onboarding process
Discovery
You found Re-Funder
Learn
CurrentUnderstanding the system
Submit
Share your case
Review
Free assessment
Track
Monitor progress
Complete step by step at your own pace
Quick actions
Free review
No upfront costs. Commission only on recovery.
Understanding the basics
OS Levels
Operating States (OS0-OS3) guide your case through time-gated escalation stages aligned with UK consumer law.
T-Timeline
Time anchors that give your case legal weight. The timeline itself authorizes escalation.
“Escalation is time-authorized, not emotional”
Letter Density
Measurement protocols that quantify prompt clarity to build evidence for AI tool refunds.
Common questions
How much does it cost?
The initial case review is completely free. If you choose to proceed and we successfully recover funds, we take a commission only from the recovered amount. No upfront fees, no hidden costs.
What if the platform contacts me directly?
We never contact platforms without your explicit consent. You remain in control at every stage. We organize the evidence and timeline, but you decide when to proceed.
How long does the process take?
Initial review takes 1-2 business days. The full process follows legal timelines (T₁, T₁₄, T₃₀), so expect 14-30 days for escalation-ready cases. This timeline gives your case legal weight.
Ready to get started?
Submit your case now for a free assessment, or explore the dashboard to see how cases progress.